Agenda of the 3rd edition of the Modern Distribution Congress*
*update 15.11
DAY 1 November 24, 2021
8:30-9:00
Registration
9:00-9:05
Inauguration of the Congress, passing the organisational information
BLOCK: A new version of Polish trade
9:05-9:15
Inauguration of the Congress - Speech by the President of the Program Council of the Congress of Modern Distribution
- Renata Juszkiewicz, Chairman of the Board, Polska Organizacja Handlu i Dystrybucji
9:15-9:25
Speech by the guest of honor
- Tadeusz Kościński, Minister of Finance
9:25-9:35
Speech by the guest of honor
- Tomasz Chróstny, Chairman, UOKiK
9:35 – 9:50
Race to Zero in Retail – Low mark-up leaves the space for change?
Keynote Speech
- Mirosław Proppé, CEO, WWF Poland
9:50-10:50 Future of the sector in context of the most important challenges
Debate:
- Retail chains in times of pandemic and on-going changes
- Pandemic -restrictions and support for trading
- Inflation. The pricing policy of retail chains
- Business and law predictability in the planning process
- prof. Konrad Raczkowski, Director of the Center for World Economy (UKSW)
- Renata Juszkiewicz, Chairman of the Board, Polska Organizacja Handlu i Dystrybucji
- Włodzimierz Wlaźlak, Chairman of the Board, Lidl Polska
- Andrzej Skubiszewski, Chairman of the Board, JTI Poland
- Karol Tokarczyk, Economic Analyst, Polityka Insight
10:50 – 11:05
Trade A.D. 2021. Directions and scale of changes
Presentation:
- Karolina Zajdel-Pawlak, Managing Director, NielsenIQ
11:05-11:35 How did the pandemic trigger innovation?
Debate:
- What trade looks like in the new reality?
- The influence of technology on sector development
- New set of trends: new behaviors, needs, brands and business models
- Michał Sacha, Board member, Director of marketing, digital, IT e-commerce and financial services, Carrefour Polska
- Paweł Grabowski, Head of unmanned solutions, Żabka Future.
- Krzysztof Kośmider, Director cooperating with retail industry, Accenture
11:35 – 11:50
Premiere (Perovskite Electronic Shelf Label ) Digital transformation for Retail/ FMCG industry
Speech:
- Artur Kupczunas, CEO, Saule Technologies
- Magdalena Dziewguć, Country Director, Google Cloud Polska
11:50-12:30 E-commerce as a leader of change
Debate:
- Development of e-commerce. How is technology changing the face of e-commerce?
- Business models and e-inspirations: Dark Stores, Click & Collect in practice
- Technological advantage - what will the trade look like in 5-10 years?
- Digitization of the supply of goods. Omnichannel direction and strategy
- The aspect of returns in e-commerce in the context of ECO
- Sustainable growth in demand through nontraditional digital channels in commerce
- Optimization of purchasing processes in e-commerce
- Marketplace management based on the client's needs and expectations
- Paweł Ławecki, Vice President of the Management Board, Chmura Krajowa
- Małgorzata Piekarska, Director of Customer Concepts and Innovation, Auchan Retail Polska
- Beata Podleśna-Gumkowska, Segment Director, Allegro
- Krzysztof Ślęczka, Digital Commerce Lead for FMCG and retail, Accenture
- Wojciech Wieroński, Managing Director Finances, Board Member, MediaMarktSaturn Polska
- Marek Złakowski, Digital & Customer Development Director, Jeronimo Martins Polska
- Karolina Zajdel-Pawlak, Managing Director, NielsenIQ
12:30 – 13:00
Networking break
12:30-13:00
Press conference: Saule Technologies and Contractors
Moderation:
- Olga Malinkiewicz, Co-founder & Chief Technology Officer, Saule Technologies
BLOCK: Consumer Journey: Customer in the spotlight
13:00-13:15
Implications of the new equation of customer satisfaction
- Changing market conditions
- Changing customer expectations
- New equation of customer satisfaction
- Growth and resilience in modern trade
- Guillaume Jonglez, Senior Director Retail Transformation EMEA, Oracle
13:15-13:30
Is a shop with no cash register a vending machine? Future of checkout and fulfillment in light of upcoming regulations
- Impact of settlement through mobile app: cash legislation of the National Bank of Poland, chargebacks regulations
- Impact of draft amendment to consumer credit directive on BNPL products, impact of digital goods and services directive on payments through virtual currency
- Obligatory acceptance of mObywatel by platforms applying two-level authentication as required by new eIDAS
- dr Krzysztof Korus, Partner, DLK Legal Korus sp.k.
13:30 – 13:45
Efficient payments in multi-channel trade
Presentation:
- Katarzyna Zubrzycka, Head of Merchant and Acquirer CEE, Visa
13:45- 14:40 Modern trade in the age of digital and mobile consumers
Debate:
- Increased consumer awareness and shopping experience. Shaping relationships with customers in trade - selling experiences
- Exchange of experience in the operation of cashless payments in retail networks
- Seamless payments, invisible payments
- Challenges related to the implementation of new cashless payment models
- Implementation of many services added on the payment device
- Growing popularity of maintenance-free devices: parcel lockers, self-service kiosks, vending machines
- How to effectively improve communication and customer service in the store with the use of new technologies
- dr Krzysztof Korus, Partner, DLK Legal Korus sp.k.
- Marcin Langowski, Board Member, Pepco
- Michał Nowaczyk, Board Member for administration/ CFO, Lidl Polska
- Przemysław Wójcicki, Global Sales Director, SelfMaker
- Andrzej Wojciechowicz, Expert FMCG Sector
- Michał Pieprzny, Co-president of the Program Council of RetailTec Congress, Country Leader, SAS Poland
- Katarzyna Zubrzycka, Head of Merchant and Acquirer CEE, Visa
BLOCK: Sales trends 2022, strategies and tools to support sales and promotion
14:45-15:00
The future is now. Implement AI to promotion planning
Presentation:
- Barbara Sobkowiak, Data Science Manager, Britenet
15:00-15:10
What are the technological challenges that distributing companies are forced to deal with? -based on implementation experience of Limitless Technologies
Presentation:
- Kamil Smuga, CTO, VP, Limitless Technologies
15:10-15:30
Customer Data Platform [Title is to be settled]
Introduction to the debate:
- Piotr Łobaczewski, Client Director, Marketing Cloud Solutions, Salesforce Poland
15:30-16:10 Sales trends 2022, strategies and tools to support sales and promotion
Debate:
- Conscious communication in retail. Business strategies
- Competitive advantage of retail enterprises:
- Competing strategies
- Marketing instruments
- Goals and processes of marketing communication
- The benefits of using Big Data by retail chains. Customer Data Platform
- Cybersecurity related to the expansion of retail on the Internet. How to get ahead of threats?
- Anne Magré, Board Member, E. Leclerc
- Joanna Kalinowska, Sales&Marketing Manager, JYSK Polska
- Aleksander Skałka, Marketing Automation Strategy Director, Salesmanago
- Olga Sobieraj, Expert
- Michalina Szczepańska, Editor in chief at Handel magazine, handelextra.pl*
DAY 2 November 25, 2021
8:30-9:00 Registration
BLOCK: Green future of the retail sector
9:00-9:15 Race to Zero
- How scientifically measure climate neutrality?
Presentation:
- Marcin Kowalczyk, Head of Climate Team, WWF Polska
9:15-10:30 The green future of the commercial sector
Debate:
- The value chain and the pro-ecological approach of the retail industry to the green trend
- Conservation of natural resources. The principle of ESG
- Sustainable consumption and changes in eating habits. Food waste reduction
- Waste management and circular models
- The use of warehouse space in the context of energy efficiency and care for the environment
- Environmental regulations. SUP Directive - extended producer responsibility and legal predictability in this respect
- The use of perovskite technology in the digitization of the retail sector
- Is traditional trade more ecological than e-commerce
- Krzysztof Łapiński, Expert Government Affairs
- Bartosz Bursa, COO, Saule Technologies
- Agata Kwiek, Corporate Affairs and Communications Manager, JTI Poland
- Mirosław Proppé, CEO, WWF Polska
- Rafał Rudzki, ESG Director, Żabka Polska
- Anita Ryng, Country Communication Manager, IKEA Retail Polska
- Michał Siwek, Head of International Food&Agri Hub Department, BNP Paribas
- Jakub Tyczkowski, Chairman of the Board, Rekopol
- Barbara Rogala, Climate journalist, 300GOSPODARKA*
10:30-10:45
Report: Trends in eco shopping in Poland
Report:
- Łukasz Gębka, CEO, Farma Świętokrzyska
10:45-11:30 Sustainable assortment
Debate:
- Nutritional transformation. Healthy and sustainable products
- Food safety, clean label, reformulation
- Food passporting
- Democratization of bio food
- Regional and local products
- Joanna Kasowska, Quality Department Manager, Żabka Polska
- Łukasz Gębka, CEO, Farma Świętokrzyska
- Sławomir Chłoń, Chairman of the Board, Organic Market
- Robert Telus, Przewodniczący Sejmowej Komisji Rolnictwa i Rozwoju Wsi, Sejm RP
- Krystyna Radkowska, Chairman of the Board, Polska Izba Żywności Ekologicznej
- Anna Pawelec, President, Fundacja JemyEko
11:30-12:00
Networking break
BLOCK: Logistics and distribution
12:00-13:00 Trends and solutions of distribution channels. Change of distribution channels for new ones
Debate:
- Acceleration of changes in logistics - closer to customers, faster and with the Planet in mind
- Responsibility in the supply chain - joint activities of producers and retailers
- Improving the flow on the product distribution line
- Ecological activities in the logistics chain
- Modern distribution centers, eco-warehouses
- Reorganization in the area of logistics
- Automation, global trading and the power of the marketplace
- New sources of revenue due to payment devices and increase of the shopping cart due to payment terminal functions
- Mateusz Staniszewski, Commercial Proxy, Director of Distribution Center, Kaufland Polska
- Sebastian Kaczmarski, Central Fulfilment Operations Manager, IKEA Retail Polska
- Łukasz Turczyński, Global Accounts & SME Market Sales Director, Inpost
- Mateusz Boruta, Managing Director , ECR Polska, Lean&Green & Navigor
- Anna Walkiewicz, Head of Sales, SAS Institute
13:00-13:15
Lean&Green – can sustainability pay off in the short term?
Presentation:
- Mateusz Boruta, Managing Director, ECR Polska, Lean&Green & Navigor
13:15-13:30
Functionality and flexibility of modern distribution. Adapting the delivery to changes taking place on the market and customer preferences
Presentation:
- Marek Wieteska, CEO, SelfMaker
13:30-14:15 Logistics of tomorrow. Challenges, digitization and new technologies
Debate:
- Preservation of the cold chain in logistics - fleet, robotization
- Supply chain. Increased importance of the supply chain directly to the consumer
- Reorganization of the supply chain towards B2C and C2C
- The impact of logistics on delivery experience.
- Personalization, promotion and supporting customer loyalty
- The use of warehouse space in the context of energy efficiency and care for the environment
- Tomasz Starczynowski, Category Management and Supply Chain Director, Board member, OBI
- Dominic Regan, Senior Director, Logistics Applications, Oracle Corporation
- Piotr Frankowski, Director, SAS Institute
- Wiktor Żuchowski, Logistics Expert, Research Network Łukasiewicz - Institute of Logistics and Warehousing
- Piotr Sędziak, Member of Polish Supply Management Leaders , Orbico Supply
BLOCK: Employee and labor market in Polish trade
14:15-15:15 An employee and the labor market in Polish trade
Debate:
- Labor issues and the labor market in Polish trade
- The employee and his focus on the customer.
- Developing relationships with customers and increasing their loyalty. Human to Human relationship
- How to change and expand competences and build challenges from the employee's perspective
- Demand for educated employees. How to get and keep an employee
- Marta Florczak, Chief Human Resources Officer, Członek Zarządu, Lidl Polska
- Dariusz Kowalczyk, Sales Director, Board Member, OBI
- Marcin Mendruń, Head of Learning and Development, Jeronimo Martins Polska
- Anita Błaszczak, editor, Rzeczpospolita